To Cancel a Subscription:

Cancel anytime! Just email us at support@mysteryvending.com

 

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Refund & Dispute Policy

At MysteryVending.com, every purchase is a surprise, but we want your experience to be a delightful one! Here’s how we handle refunds and disputes:

🔮 All Sales Are Final – The mystery is part of the magic! Once your order is placed, it cannot be canceled or refunded.

🚨 Damaged or Missing Items? – If your mystery package arrives in less-than-magical condition (damaged, incomplete, or totally missing), contact us within 7 days of delivery with photos and details. We’ll investigate and make it right!

😱 Wrong Item? – Sometimes the vending spirits get a little mischievous. If you received the wrong mystery item, reach out within 7 days and we’ll work on a solution.

⚖️ Disputes & Chargebacks – If you have concerns, please contact us before filing a dispute. We’re here to help! Chargebacks filed without prior communication may result in being blocked from future purchases.

📬 How to Reach Us – Email Support@MysteryVending.com with your order number, issue details, and any relevant photos. We aim to respond within 48 hours on weekdays.
Thanks for embracing the mystery with us! 🎭✨

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Privacy Policy

 

Your privacy is important to us, and we’re committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

1. Information We Collect
We may collect the following types of information when you use our site:

• Personal Information: Name, email, shipping address, and payment details when you make a purchase.

• Order & Transaction Data: Details of your purchases and order history.

• Technical Data: IP address, browser type, and device information to improve our website experience.

• Communication Data: If you contact us for support, we collect your messages and related details.

2. How We Use Your Information
We use the collected information to:
✔️ Process and fulfill your orders
✔️ Communicate order updates and support responses
✔️ Comply with legal obligations

3. How We Share Your Information
We do not sell your personal data. However, we may share it with:

• Trusted third-party service providers (e.g., payment processors) to fulfill orders.

• Legal authorities if required by law or to protect our rights.

• Analytics and marketing tools to improve our site’s performance and reach.

4. Data Security
We take reasonable steps to protect your information, including:
🔒 Secure payment processing (we never store full credit card details).
🔒 SSL encryption for safe data transmission.
🔒 Restricted access to personal data.

5. Your Rights & Choices
You have the right to:
✅ Ask for corrections or deletions
✅ Opt out of marketing emails (unsubscribe anytime)

6. Cookies & Tracking
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Updates to This Policy
We may update this Privacy Policy occasionally.

8. Contact Us
Questions about this policy? Reach out to us at Support@MysteryVending.com.